Refund policy
Editable template requiring operator approval and jurisdiction-specific review before selling subscriptions.
Request a review
Open Settings → Support, choose Refund, and include the relevant invoice or subscription reference, purchase date, and reason. Do not include full card details. The operator must provide a staffed public support address before commercial launch.
Cancellation and refunds
Stopping renewal does not automatically create a refund. Verified paid service ordinarily continues through its paid-through date. Refund eligibility, statutory rights, deadlines, and any discretionary policy must be approved and clearly published by the actual merchant.
Processing
Approved refunds must be issued through the original payment provider. Verified refund and dispute events are reconciled into billing records and may change service access. Provider and bank processing times vary. This draft does not promise an unconfigured response or refund deadline.